Saturday, 13 August 2016

Transfer My Indane Gas Connection Online Within City

Recently I had shifted my house from electronic city to a new place in Bangalore, on a part of that I had to transfer my Indane gas connection from my existing distributor to a new distributor.

I was able to transfer my indane connection successfully from my existing distributor to a new distributor through ONLINE.

The intention of the post is to share my experience on this,

As It was the first time there were lot of questions in my mind like,

a)  Do we need to surrender my equipment's like cylinder/regulator to the current distributor?
b)  Whether my consumer number will be changed?
c)  Will they replace my Consumer book as well?
d)  What would be the transfer charges?
e)   Do I need to re-link my Aaadhar number with LPG? which I availed for subsidy.

Sometimes, If we visit the distributor personally, our tolerance will be tested.

I was wandering with all my above thoughts until I found this ONLINE option to transfer the Indane gas connection from one agency to another agency within city( In my case, It is bangalore).

PREREQUISITE: You need to have online account with indane, visit www.indane.co.in to create account against your LPG and get your personalized user and password.
Be ready with your valid Subscription voucher which you should have it from the new connection.
Be ready with the name of your new distributor who is servicing in your new address.

On the home page, It will display your consumer number, current distributor details and your current address details.

Please follow the below steps for online,

a) Login your account www.indane.co.in
b) Home page: on your right hand side, you can see  'change distributor' as
    one of the options.click it.
c) It will take you to a new page, where you have to click on the option "Change
    distributor within  city".
d) In the new page, we can see a list of distributors available within your city, Choose a new
    distributor carefully who has service in your new area and then click submit.
e) New page will appear where you have to fill a form online.

  •       Enter your name, new address details, aadhar number/Ration card number.
  •       You have to submit your scanned copy of subscription voucher.
  •       You have to submit 1 ID proof, 1 Address proof and your scanned 
  •        passport size photo.                         
  •       In my case, I submitted, Scanned copy of PAN as ID proof (,jpeg),                                               Scanned copy of rental agreement as Address proof. (.jpeg)

  Please note:- My rental agreement has 3 pages, But you can attach only ,jpeg document, So I used   ms  paint to combine all my 3 pages in to one ,jpeg (Crop, copy and paste).. It worked :-).
 
   All my scanned copies  are scanned through my smart phone scanning application.

f)  Do a final submit , you will receive a portability request number and you will receive an
    email on  your submission request.

Once after this, It will take a week of time, In my case it took 4 days to receive the email on confirming your successful transfer, But it actually depends on your new distributor ,who has to accept your transfer request online.(In worst case, you may have to follow-up with the new distributor for this).

Now you can see your new address and you new distributor details in your online account.

Even after the connection is transferred, We are still pending with one critical item. I mean It is not done yet, you will have to download the TSV (Transfer Subscription Voucher) document from the website, TSV is required in doing agency transfer in future/ for refund at the time of surrender.

After logging-in, Click the 'Change distributor' option again, It will take you to a new page where you can download you TSV.

Take a print out of this TSV (color print out preferred) and  visit the new distributor to get the sign and seal from the him.
You will also need to get the seal in your consumer book second-page,
which is actually completing your Transfer process :-).


Please note:- In my case, There were some issues to download the TSV, I raised a service request using the  'Give feedback' option ( It will be on your right side after you logging in to your online account).

Wow!!!!!!!!!, what a prompt response from indane, I got a call from the immediate next working day and it the issue was solved in 5 minutes and I was able to download the TSV.


Please see below for more clarification.

a)  Do we need to surrender my equipment's like cylinder/regulator to the current distributor?
      -Not required in case of transfer within the city. Applicable for manual and online process.

b)  Whether my consumer number will be changed?
     - No It need not to be changed,

c)  Will they replace my Consumer book as well?
     - No

d)  What would be the transfer charges?
     - Theoretically Nil on online process. In my case I did not paid anything,

e)   Do I need to re-link my Aaadhar number with LPG? which I availed for subsidy.
     - No, because the LPG-ID is still same.


Advantages of going online.

a) In manual process, It is must for the consumer to visit the existing distributor personally in order to initiate the transfer process.Consumer is the one who has it's name registered in LPG.
Online transfer is very useful for the family,where the consumer is away from the city or in abroad.

b) In manual process, you will have to detach your regulator and carry this to the existing distributor for verification.
Online transfer: No such thing in the online process.

c) In manual process, Transfer changes varies from 75 to 100 rs as informed by my new distributor.
 Online transfer: Transfer charges are Nil theoretically.

d) In manual process, you will have more paper work,
    To be submitted hard copies to existing distributor
       a)  SV (subscription  voucher)
       b)  Letter to the current distributor to initiate the transfer
     
    To be submitted hard copies to new distributor
       a) TTV (transfer termination document) or Transfer document  which you received from existing           distributor.
       b) hard copies of ID proof and address proof
       Where the new distributor will provide the TSV document hard-copy.

      Online transfer: Minimized paper work.

e) Last but not least, No need to visit Old distributor

      Hope this page is helpful!!!!!!!!!

     Please leave your comment for any suggestions and feedback :-)


 
   
My Other blogs, Please read my other blogs as well
1. Body fat/Overweight issues/ Weight reduction https://eagleview7.blogspot.com/2020/05/understanding-of-human-fat-decoded-and.html
   
                         
2. Understanding of A Katha  and B Katha in bangalore
https://eagleview7.blogspot.com/2016/09/understanding-basics-of-khatha-b-khatha.html







14 comments:

  1. Nice post!!! will be helpful for someone who really in need

    ReplyDelete
  2. hi
    3 months befor i transferred from bangalore to delhi n i lost my gas tranfer voucher which i received from Bangalore agency pls tell me what i can do next to get a connection in delhi

    ReplyDelete
  3. hi
    3 months befor i transferred from bangalore to delhi n i lost my gas tranfer voucher which i received from Bangalore agency pls tell me what i can do next to get a connection in delhi

    ReplyDelete
    Replies
    1. This is actually a transfer from one state to another state,
      In this case, you actually have to surrender the equipment including the gas cylinders and regulator
      to your Bangalore agency.I hope you did this.
      When a transfer voucher is lost, a letter from the previous agency would suffice.

      Delete
  4. Hi, I have to change my address (from old address to new address) with the current distributor (same locality) itself, will it be possible online, please respond on this.

    ReplyDelete
    Replies
    1. Yes, you can change the address within same distributor.

      Delete
  5. As far I know there is no online option available for address change with the current distributor.

    ReplyDelete
  6. It's great, you done good job.

    ReplyDelete
  7. Excellent and very useful article

    ReplyDelete
  8. Thanks for detailed information. Excellent.

    ReplyDelete
  9. Lost Subscription voucher, what to do?

    ReplyDelete
  10. Now this facility is not available (Distributor change), only we can change the address with same Distributor.

    ReplyDelete
  11. Excellent post which was very useful to me....

    ReplyDelete
  12. excellent post...very very useful to me

    ReplyDelete